BENDURA BANK Highlights Client Focus at IMPACT Leadership Program

ANDRIEVSKII.CH | October 29, 2026

BENDURA BANK's leadership team gathered at Hotel Löwen Montafon in Schruns, Austria, for this year's IMPACT leadership program, dedicated to strengthening client focus and enhancing personalized banking services.

Under the theme Client Focus, the program featured interactive discussions, practical exercises, and shared reflections on how to better understand client needs, anticipate expectations, and deliver exceptional client experiences.

The discussions highlighted the importance of building lasting relationships based on trust and maintaining a client-centric approach throughout the organization.

In private banking, where personal attention and an understanding of individual circumstances are particularly important, these principles underpin long-term client relationships and tailored financial services.

The program was facilitated by Nicole Jordi, Diego Zeller Bochsler, Pirmin Planer, and Marc Mathis from Avenir Group.

The IMPACT initiative reflects BENDURA BANK's emphasis on leadership development and its commitment to placing clients at the center of its approach to banking.

Source: BENDURA BANK AG — Official LinkedIn Post

Aleksei Andrievskii | Advisory Board Member, Bendura Bank AG | Liechtenstein